Planetside Software Forums

Support => Terragen Support => Topic started by: jaf on May 04, 2017, 10:30:43 PM

Title: TG4 x64 Pause Render Problem
Post by: jaf on May 04, 2017, 10:30:43 PM
I just upgraded to TG4 and noticed if I pause a render (even the default file) I can't restart the render.  I tried using TG3 and renders resume just fine.

My system is a Win10 Pro Ryzen 1800x with 64GB memory.  Not overclocked.  Haven't had any problems with Zbrush, 3D Coat, Lightwave, or benchmarking software, so I'm clueless to what's wrong.  I have  tried changing maximum threads from 64 to 1, but still TG4 locks up.
Title: Re: TG4 x64 Pause Render Problem
Post by: Matt on May 05, 2017, 12:03:57 AM
This is a known problem with 4.0. It will be fixed in v4.1 which we're aiming to release very soon.

Matt
Title: Re: TG4 x64 Pause Render Problem
Post by: jaf on May 05, 2017, 05:18:53 AM
Thanks Matt!
Title: Re: TG4 x64 Pause Render Problem
Post by: jaf on May 06, 2017, 12:45:09 PM
Is there a list of known problems for TG4?  I've been away from Terragen for about a year (didn't have a computer "strong" enough to run it. 
Title: Re: TG4 x64 Pause Render Problem
Post by: Oshyan on May 10, 2017, 08:19:05 PM
There is no public list, no. Generally the known problems between revisions are few. We do bug fixes, but a lot of the work goes into new features and improvements.

- Oshyan
Title: Re: TG4 x64 Pause Render Problem
Post by: jaf on May 11, 2017, 11:49:56 AM
I just built my computer and just upgraded to tg4 after a year away from Terragen.  I was using an old HP x32 computer with 2G's of memory that year.  So that pause problem was a big deal to me.  I was troubleshooting my new computer  thinking surely TG4 didn't have a render pause problem (I did search the forum but maybe didn't use the correct search criteria.)  I was ready to re-seat/swap memory sticks when Matt answered my post.

Not sure I understand the reasoning these "little problems" aren't at least written up so new users or others (non-beta types) could at least get a clue when something doesn't work as expected.

Anyway, thanks for responding.  I'm enjoying TG4 and I'm amazed how much I forgot in a year away (or maybe it's more a matter of "old age." :)
Title: Re: TG4 x64 Pause Render Problem
Post by: Oshyan on May 11, 2017, 03:28:08 PM
I understand and I'm sorry it was frustrating to you without info about the problem. We didn't have a lot of reports of it, so although it was a "known issue" it did not seem necessary to issue a general advisory. We also had hoped to have 4.1 out sooner, which will fix the problem, and will be out soon.

- Oshyan
Title: Re: TG4 x64 Pause Render Problem
Post by: jaf on May 11, 2017, 03:52:58 PM
No problem.  Terragen seems to have a lot less bugs than many other 3D apps, and considering the small development team, that's quite remarkable.
Title: Re: TG4 x64 Pause Render Problem
Post by: Oshyan on May 11, 2017, 04:19:02 PM
Thank you, that's definitely what we aim for. So it's good to hear we are on track! :)

- Oshyan