Author Topic: Antivirus has deleted tgd.exe  (Read 315 times)

Offline Denis Sirenko

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Antivirus has deleted tgd.exe
« on: July 31, 2017, 08:08:14 AM »
Hi all!

This morning my antivirus has removed tgd.exe with the message Threat: HEU_AEGISCS934. I immediately restored *.exe without any problems, but I would not like to see this in the future. My antivirus TrendMicro. Terragen Version 4.1.11. Before the last update a few months I worked without problems.

Offline Ethrieltd

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Re: Antivirus has deleted tgd.exe
« Reply #1 on: July 31, 2017, 05:02:04 PM »
It's a Heuristic (seems sort of like) detection. Make sure Trend is up to date and if it keeps doing it I'd report it to Trend as a false positive. Assuming you got your install via official channels so nothing sneaked in with it.

Offline bobbystahr

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Re: Antivirus has deleted tgd.exe
« Reply #2 on: July 31, 2017, 09:10:21 PM »
Report this to Trend as a False positive...Avast and AVG sometimes did that till it got reported
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Offline Oshyan

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Re: Antivirus has deleted tgd.exe
« Reply #3 on: July 31, 2017, 11:06:55 PM »
Every time a new update comes out this seems to happen a few times. Sadly/ironically most with the early adopters, because they are the first ones to "show" this new .exe to their antivirus, and the antivirus doesn't recognize it. ;) So much of antivirus these days is guessing... But soon enough when more people use it, it will stop reporting it. Sending it in as a False Positive is helpful.

- Oshyan

Offline Corris

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Re: Antivirus has deleted tgd.exe
« Reply #4 on: August 01, 2017, 07:30:32 AM »
Every time a new update comes out this seems to happen a few times.
- Oshyan

We had same problem with our product one day. We reported to Trend Micro as developer of this EXE file about problem (sent file to them), and product been placed to "white list". Perhaps Planetside should report it as well?

I mean there were no repeated problem with new builds, which heppend every day while developing.

Offline Denis Sirenko

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Re: Antivirus has deleted tgd.exe
« Reply #5 on: August 01, 2017, 10:53:13 AM »
OK, guys. The virus databases were relevant, so I'll just tell the developers about it. Thank you!

 

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