While I can't address how you feel, my comments were not insulting. They were a statement of facts. We've never criticized you or even posted in your threads when you were the official render farm for Planetside. I request the same courtesy from you, even though you seem to be upset and nervous.
You simply mentioned our company name whereas nobody did that before. We obviously cannot let this post without answer. Those ‘statement facts’ are your opinion but clearly not ours.
We had the ‘courtesy’ to never mention our competitors names in our thread(s) so you never had to intervene.
If you were looking for an account that seemed to come directly from us, you won't find the jobs we ran through your farm. Efficiency is not at all subjective. The mere fact that you state efficiency is subjective means we can't really have a logical discussion about it.
Job completion time does NOT equal job render time when it comes to discussions about how your service works. That's really all the farther I need to take that discussion.
We did not directly look for a Pixel Plow account: we know our Terragen users.
I now assume you compared the old RANCH (176 servers). Because the waiting time in the queue is now shorter than ever. At this point, I cannot see how the completion time can be faster on your farm, at least for quite significant projects.
Regarding efficiency, I insist: it is vague and subjective in most cases as it depends on customer’s needs. Well once again we disagree.
What is the most efficient between a wonderful sports car and a great off-road car? They are both cars but the ‘efficiency’ completely depends on one’s needs.
For instance, the Pixel Plow farm cannot be more efficient than the RANCH farm for a customer who has a big project with a very tight deadline. Everybody should agree that the major value for a renderfarm is the speed. We hope it clarify our point of view.
Anyway you were right on one thing: customers may try for themselves.
Good luck for the future.